Case Studies

Salesforce delivery for companies with real operating complexity.

Lodestone works with manufacturers, distributors, service organizations, commerce teams, nonprofits, and growth-stage companies that need Salesforce to connect people, process, data, and AI-ready work.

Credentials

Salesforce verified

5-star AppExchange rating

Verified AppExchange reviews give customers and Salesforce teams third-party proof of responsive, accountable delivery.

Partner recognition

Top Partner for SMB

Officially recognized by Salesforce for work with small and medium-sized businesses that need practical, accountable delivery.

Cross-cloud delivery

Certified Salesforce expertise

Experience spans revenue, service, portal, marketing, commerce, integration, analytics, and field workflows.

Featured stories

Proof from the messy middle of implementation.

A closer look at Salesforce work where the mission was not just configuration, but making the system fit the way each business actually operates.

CASP Aerospace logo
Aerospace services and distributionPublic profile

CASP Aerospace

A cleaner Sales Cloud foundation with ERP-aware follow-up.

CASP needed Salesforce to support aerospace sales activity without losing the operational reality of Pentagon ERP, product data, quote follow-up, and shared sales inboxes.

Operating challenge

The team relied on Pentagon ERP and manual follow-up to track RFQs, open sales orders, due dates, and customer context. Salesforce needed to become useful without forcing the business to abandon the aerospace systems it already trusted.

What Lodestone shaped

  • Stood up the Sales Cloud foundation and cleaned core product and lead data paths.
  • Mapped shared sales inbox activity into Salesforce so inbound requests could become trackable work.
  • Ran ERP discovery around quote, sales order, customer, and due-date visibility for a future integration phase.

Resulting direction

  • Salesforce became a practical workspace for sales follow-up and lead visibility.
  • Inbound email activity could be routed, filtered, and reviewed without living only in Outlook.
  • The next phase was framed around ERP integration options, including MuleSoft or a direct integration path.
Sales CloudEmail-to-record intakeERP integration discovery
Madison Avenue Couture logo
Luxury resale and eCommercePublic profile

Madison Avenue Couture

A commerce portal rebuilt around consignment operations.

Madison Avenue Couture needed Salesforce and its customer portal to support luxury resale workflows across sellers, buyers, item intake, offers, payouts, contracts, shipping, and post-submission communication.

Operating challenge

The business needed a polished portal experience while preserving the operational nuance of consignment: item submission, inspection, offer notes, duplicate-item handling, 120-day consignment reminders, seller payout preferences, return tracking, and buyer-team visibility inside Salesforce.

What Lodestone shaped

  • Created key portal pages and reusable components across login, home, item submission, item detail, account, orders, and order detail flows.
  • Mapped Salesforce-side case, item, seller, payout, note, status, and notification behaviors into the portal experience.
  • Scoped supporting automation and integrations for FedEx shipping labels, digital contracts, document tracking, and Shopify data movement.

Resulting direction

  • Sellers gained a clearer self-service path for submitting items, reviewing status, and responding to consignment events.
  • Internal teams gained better visibility into item lifecycle, notes, notifications, returns, and consignment-period reporting.
  • The roadmap connected customer experience, Salesforce operations, shipping, contracts, and commerce data instead of treating each as a separate workstream.
Experience CloudCommerce operationsSalesforce automation

Client roster

A growing body of Salesforce work across industries.

Filter by operating environment to see where Lodestone has helped teams turn Salesforce into a more useful system of record, workflow layer, and growth platform.

Industry lens

Showing 55 of 55 client profiles

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CASP Aerospace logoManufacturing, Distribution & Industrial

Manufacturing & Industrial

CASP Aerospace

Aircraft safety and life-support equipment services

Aerospace services company specializing in repair, overhaul, exchange, and sales of aircraft safety equipment.

Public profile
Madison Avenue Couture logoRetail, Commerce & Consumer Goods

Retail & Commerce

Madison Avenue Couture

Luxury resale and eCommerce retailer

Digital commerce business serving buyers and sellers in the luxury handbag and accessories market.

Public profile
Imperial Packaging logoManufacturing, Distribution & Industrial

Manufacturing & Industrial

Imperial Packaging

Rigid packaging supplier and distributor

Northbrook packaging company helping food, beverage, spirits, personal care, and other brands source bottles, jars, closures, cartons, and logistics support across a broad supplier network.

Public profile
American Book Company logoNonprofit, Education & Public Sector

Education & Publishing

American Book Company

Educational publishing and assessment materials

Education company producing instructional and test-preparation materials for schools and districts.

Public profile
NienMade logoManufacturing, Distribution & Industrial

Manufacturing & Industrial

Nienmade/Richfield

Window covering manufacturing and distribution

Window covering manufacturer and distributor with custom product, dealer, and fulfillment complexity.

Public profile
Realcomp logoReal Estate, Finance & Holdings

Real Estate & Property

Realcomp

MLS and real estate data services

Member-driven real estate technology organization supporting listing data, broker access, and analytics.

Public profile
Secure Data Technologies logoTechnology, Data & Infrastructure

Technology & Data

Secure Data Technologies

IT infrastructure, security, and managed services provider

Technology services firm focused on secure infrastructure, cloud, collaboration, and support services.

Public profile
SoCal Seismic logoConstruction, Field Service & Home Services

Construction & Field Service

SoCal Seismic

Seismic retrofit and foundation contractor

Specialty construction business focused on earthquake retrofit, foundation, and structural work.

Public profile
Depco Products logoManufacturing, Distribution & Industrial

Manufacturing & Industrial

Depco Products

OEM-specification replacement products

Replacement-products supplier serving equipment teams with catalog, quoting, account, fulfillment, and service workflows.

Public profile
Mongo Attachments logoManufacturing, Distribution & Industrial

Equipment & Distribution

Mongo Attachments

Mini excavator attachment supplier

Equipment brand selling excavator attachments with dealer, quote, customer support, and product-fit needs.

Public profile
Primeau Forensics logoProfessional Services, Staffing & Language

Professional Services

Primeau Forensics

Audio, video, and image forensic services

Expert services firm supporting legal and investigative teams with forensic media analysis.

Public profile
NucleusTeq logoTechnology, Data & Infrastructure

Technology & Data

NucleusTeq / NuoData / Fyndr

Multi-brand data, AI, software, and consulting organization

Multi-brand data and AI organization needing Salesforce to support distinct consulting, product, and marketplace motions in one governed revenue platform.

Public profile
Data Canopy logoTechnology, Data & Infrastructure

Technology & Data

Data Canopy

Secure hybrid cloud, colocation, and infrastructure provider

Infrastructure provider helping customers operate across colocation, cloud, connectivity, and secure data-center needs.

Public profile
Personnel Safety Enterprises logoManufacturing, Distribution & Industrial

Manufacturing & Industrial

Personnel Safety Enterprises

Safety products, fire service, first-aid, and field safety service provider

Safety service business where sales, inventory, field routes, service cycles, finance, and QuickBooks all converge.

Public profile
Rukor Supply logoManufacturing, Distribution & Industrial

Manufacturing & Industrial

Rukor Supply

Industrial supply distributor

Industrial supply distributor with quote, order, purchase order, packing slip, invoice, inventory, margin, and QuickBooks complexity.

Public profile
Wade Distributing logoFood, Beverage & Hospitality

Retail & Commerce

Wade Distributing

Foodservice distributor

Foodservice distributor needing customer-specific ordering, repeat-order workflows, catalog visibility, and portal polish.

Public profile
Barrett logoEnergy, Utilities & Sustainability

Energy & Sustainability

Barrett Solar

Residential and commercial solar sales and installation business

Solar business coordinating appointment setters, reps, managers, follow-up, KPI reporting, and future equipment planning.

Embark Fine Jewelry logoRetail, Commerce & Consumer Goods

Retail & Commerce

Embark Fine Jewelry

Fine jewelry and appointment-driven retail brand

Jewelry brand blending ecommerce, loyalty, service cases, permanent jewelry, piercing appointments, and SMS engagement.

Public profile
KDK Sales & Equipment logoManufacturing, Distribution & Industrial

Manufacturing & Industrial

KDK Sales & Equipment

Equipment sales, consignment, and trade-in business

Equipment company coordinating buyers, consignors, road reps, trade-ins, inventory, payment terms, taxes, and commission planning.

Public profile
Ernest Thompson logoManufacturing, Distribution & Industrial

Manufacturing & Industrial

Ernest Thompson

Custom furniture manufacturer

Custom furniture business needing cleaner customer, job, production, deposit, installation, and accounting visibility.

Public profile
Teall Acquisitions logoReal Estate, Finance & Holdings

Real Estate & Property

Teall Acquisitions

Multi-division acquisition and portfolio company

Portfolio organization bringing multiple sales teams and division-specific relationship networks into one Salesforce foundation.

Public profile
Alison's Montessori logoNonprofit, Education & Public Sector

Education & Publishing

Alison's Montessori

Montessori education materials and ecommerce brand

Education commerce brand serving educators, schools, and families with Montessori materials and customer lifecycle marketing needs.

Public profile
Treat Street logoFood, Beverage & Hospitality

Retail & Commerce

My Favorite Company / Treat Street

Confectionery and novelty candy brand

Candy and novelty products brand serving national and regional retailers with sample, pricing, quote, and partner-facing sales workflows.

Public profile
RePackify logoManufacturing, Distribution & Industrial

Manufacturing & Industrial

RePackify

Reusable packaging marketplace

Reusable packaging marketplace coordinating RFQs, buyer intake, lead conversion, customer onboarding, and marketplace operations.

Public profile
PumpCatalog logoManufacturing, Distribution & Industrial

Manufacturing & Industrial

PumpCatalog

Industrial pump catalog and ecommerce/distribution operation

Pump catalog and distribution operation with Salesforce, FinancialForce, duplicate account cleanup, and order and invoice history constraints.

Public profile
I Heart Mac and Cheese logoFood, Beverage & Hospitality

Retail & Commerce

ABC Franchise Group

Multi-brand fast-casual franchise group

Fast-casual operating group using Salesforce as a scalable parent-company platform for I Heart Mac & Cheese, Pilar Coffee Bar, Cheese Lover's Kitchen, and future restaurant concepts.

Public profile
Akorbi logoProfessional Services, Staffing & Language

Language Services

Akorbi

Translation, interpreting, and localization services

Language services provider with multilingual operations, enterprise clients, and service-delivery complexity.

Public profile
Axon & Associates logoProfessional Services, Staffing & Language

Professional Services

Axon & Associates

Business brokerage and advisory services

Business brokerage firm supporting owners and buyers through business-sale readiness and transactions.

Public profile
Bilingual logoProfessional Services, Staffing & Language

Language Services

Bilingual

Language services or bilingual communications

Language-services organization where interpreter availability, client demand, and service delivery converge.

Public profile
Budget Blinds logoRetail, Commerce & Consumer Goods

Retail & Commerce

Budget Blinds

Window covering franchise network

National franchise system delivering in-home design consultation, quoting, and installation workflows.

Public profile
Delta Waste Solutions logoConstruction, Field Service & Home Services

Construction & Field Service

Delta Waste Solutions

Waste services and dumpster rentals

Waste-services provider serving residents, contractors, and businesses with rental and disposal workflows.

Public profile
Electrolytic Technologies logoManufacturing, Distribution & Industrial

Manufacturing & Industrial

Electrolytic Technologies

On-site chlorine and sodium hypochlorite generation

Industrial technology company serving water treatment, power, mining, pulp and paper, and chemical markets.

Public profile
Haselton Lumber logoConstruction, Field Service & Home Services

Construction & Field Service

Haselton Lumber

Lumber and building materials supplier

Long-running lumber and building supply company serving contractors, homeowners, and Adirondack builders.

Public profile
Help Give Hope logoNonprofit, Education & Public Sector

Associations & Nonprofit

Help Give Hope

Community nonprofit

Nonprofit organization where donor, volunteer, family, and assistance workflows need clear tracking.

Public profile
Help-U-Sell logoReal Estate, Finance & Holdings

Real Estate & Property

Help-U-Sell

Set-fee real estate franchise

Real estate franchise network built around set-fee listing, buyer, seller, and broker workflows.

Public profile
Interprenet logoProfessional Services, Staffing & Language

Language Services

Interprenet

Interpretation, translation, and multilingual event services

Language services provider supporting live, virtual, hybrid, and AI-enabled multilingual communication.

Public profile
Justin Laundry Systems logoConstruction, Field Service & Home Services

Equipment & Distribution

Justin Laundry Systems

Laundry equipment sales and service

Commercial laundry distributor serving coin, on-premises, and multi-housing laundry operations.

Public profile
Ke Nui Kitchen logoFood, Beverage & Hospitality

Retail & Commerce

Ke Nui Kitchen

Catering and hospitality business

North Shore hospitality brand with event, menu, customer, and service-experience operations.

Public profile
Lingolet logoProfessional Services, Staffing & Language

Language Services

Lingolet

Remote interpretation technology

Hybrid language technology platform focused on remote video and audio interpretation.

Public profile
Missouri Association of Manufacturers logoManufacturing, Distribution & Industrial

Associations & Nonprofit

Missouri Association of Manufacturers

Manufacturing trade association

Member-driven association serving Missouri manufacturers and industrial operators.

Public profile
Nordic Energy logoEnergy, Utilities & Sustainability

Energy & Sustainability

Nordic Energy Services

Retail energy supplier

Energy services provider serving residential and commercial electricity and natural gas customers.

Public profile
ONEIL & Associates logoTechnology, Data & Infrastructure

Technology & Data

ONEIL & Associates

DoD and aerospace technical data services

Information services firm supporting Department of Defense, aerospace, and commercial technical data, training, documentation, and sustainment programs.

Public profile
Petra Drilling Supply logoManufacturing, Distribution & Industrial

Equipment & Distribution

Petra Drilling Supply

Drilling tools and construction supply

Drilling supply business serving geotechnical, solar, foundation, and rockfall mitigation markets.

Public profile
Proven Industries logoManufacturing, Distribution & Industrial

Manufacturing & Industrial

Proven Industries

Trailer lock manufacturer

Made-in-USA security product manufacturer selling trailer locks through direct and business channels.

Public profile
Quantum Energy Solutions logoEnergy, Utilities & Sustainability

Energy & Sustainability

Quantum Energy Solutions

Commercial electricity procurement and energy-consumption advisory

Energy solutions business focused on competitive electricity plans, consumption guidance, and budget certainty for business customers.

Public profile
Red Horse Screen Printing logoMarketing, Media & Creative Services

Marketing & Creative Services

Red Horse Screen Printing

Screen printing and branded apparel

Custom apparel and print-production business supporting teams, events, schools, and organizations with decorated goods and repeat customer workflows.

Public profile
Redcom Design and Construction logoConstruction, Field Service & Home Services

Construction & Field Service

Redcom Design and Construction

Commercial design-build and construction firm

Full-service commercial architecture, engineering, design-build, and construction company.

Public profile
REMBE logoManufacturing, Distribution & Industrial

Manufacturing & Industrial

REMBE

Explosion safety and pressure relief systems

Industrial safety provider serving high-risk facilities with explosion protection and process safety systems.

Public profile
Roli Roti logoFood, Beverage & Hospitality

Retail & Commerce

Roli Roti

Food production and consumer brand

Food business known for rotisserie and prepared-food operations across retail and market channels.

Public profile
Sing Out and Read logoNonprofit, Education & Public Sector

Education & Publishing

Sing Out and Read

Literacy nonprofit

Education nonprofit using singing-based intervention to help struggling readers reach proficiency.

Public profile
SmartCarb logoManufacturing, Distribution & Industrial

Manufacturing & Industrial

SmartCarb Fuel Systems

Performance carburetor manufacturing

Specialty product manufacturer serving powersports, racing, and dealer/direct commerce channels.

Public profile
Switched Source logoEnergy, Utilities & Sustainability

Energy & Sustainability

Switched Source

Grid technology and power-flow control

Energy technology company developing distribution-grid solutions for electric utilities.

Public profile
Symbrosia logoEnergy, Utilities & Sustainability

Energy & Sustainability

Symbrosia

Agricultural climate technology

Agricultural innovation company developing seaweed-based livestock nutrition and methane-reduction products.

Public profile
The Geek Foundation wordmarkNonprofit, Education & Public Sector

Associations & Nonprofit

The Geek Foundation

Technology nonprofit

Mission-driven technology organization where program, donor, learner, and partner records can sprawl quickly.

Public profile
Win Depot logoManufacturing, Distribution & Industrial

Equipment & Distribution

Win Depot

Restaurant equipment and supply distributor

Food-service equipment supplier serving restaurants with product catalog, order, and customer-service workflows.

Public profile

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