Construction & Field Service
Delta Waste Solutions
A data cleanup and signoff push for waste-services account visibility.
Delta Waste needed Salesforce project support around customer and contact data quality so the implementation could move toward signoff with fewer blank or mismatched records.
Operating challenge
The material evidence points to a focused data-quality phase: account records had been loaded, but every account was expected to have a contact associated, and some imported records still had missing or incomplete contact information.
What Lodestone shaped
- Uploaded account and customer data into Salesforce for review.
- Prepared change-request signoff materials and followed up on feedback around account/contact completeness.
- Identified records where contact information was blank or did not align with the expected one-contact-per-account model.
Resulting direction
- The team could evaluate Salesforce data quality against a concrete account/contact expectation.
- Open feedback was narrowed to specific records and signoff items rather than a vague migration concern.
- The implementation had a cleaner path from data load to client validation.
Profile context
Waste services and dumpster rentals
Waste-services provider serving residents, contractors, and businesses with rental and disposal workflows.
Meet the people behind connected delivery.
Explore the leadership and specialist responsibilities that connect business priorities, architecture, and implementation.