Language Services
Akorbi
A multi-system Salesforce program for language-services revenue operations.
Akorbi needed Salesforce support across migration, ERP integration, marketing attribution, activity reporting, account management, and language-services sales operations.
Operating challenge
The work spanned HubSpot migration, NetSuite ERP, SharpSpring marketing attribution, Office365 email/calendar capture, org-merge needs, activity visibility, churn-risk automation, and sales-cycle analytics for a large multilingual services organization.
What Lodestone shaped
- Migrated CRM data from HubSpot and supported a broader Salesforce Sales Cloud implementation.
- Integrated NetSuite ERP and SharpSpring so revenue, marketing, and sales activity could be analyzed in Salesforce.
- Supported reporting and adoption needs such as team activity reports, Sales Leadership app access, account-manager engagement, churn indicators, and full-spectrum analytics.
Resulting direction
- Salesforce became a more connected revenue-operations layer across sales, marketing, ERP, and account management.
- Leadership gained clearer activity, pipeline, and account-health visibility for a distributed services team.
- The engagement established patterns Lodestone later reused for integration, reporting, and language-services clients.
Profile context
Translation, interpreting, and localization services
Language services provider with multilingual operations, enterprise clients, and service-delivery complexity.
Meet the people behind connected delivery.
Explore the leadership and specialist responsibilities that connect business priorities, architecture, and implementation.