Portal experience layer

Portals that expose the right data and actions.

Design customer, partner, and internal portals that connect users to Salesforce workflows without exposing unnecessary system complexity.

Service track

Experience Cloud

Access modelRole based
Data exposureScoped
Workflow pathMapped

Discovery output

A scoped path that distinguishes focused Quick Start work from deeper custom implementation.

Operating frame

Built around the work that needs to happen next.

A strong portal is an operating surface, not a brochure. Lodestone helps teams define access, roles, data visibility, workflow entry points, and handoffs so Experience Cloud becomes a useful extension of Salesforce.

Portal Quick Start

A practical portal foundation for authenticated users, core objects, and simple action paths.

Authenticated portal shell

Role and permission baseline

Core data exposure and navigation

Role-based experience build

A custom portal implementation for partners, customers, or internal teams with deeper workflows and integrations.

Role-based workflows

Data visibility and sharing design

Integrated requests, approvals, and handoffs

Signals we map

Permissions

Portal actions

Data exposure

Agentforce angle

Portal context that supports future agent assistance

Clear action boundaries for external users

Knowledge and case handoffs connected to Salesforce

Business outcomes

Cleaner self-service

Reduced internal handoffs

Controlled data access

Next step

Start with the right amount of discovery.

The fastest useful estimate comes from structured context: business goals, current state, users, systems, risks, timeline, and the outcome this track needs to produce.