CRM-connected journeys

Marketing journeys grounded in customer truth.

Connect audience strategy, lifecycle stages, campaign operations, journey architecture, and reporting back to Salesforce reality.

Service track

Agentforce Marketing

Audience stateSegmented
Handoff logicNeeds review
Asset flowAI assisted

Discovery output

A scoped path that distinguishes focused Quick Start work from deeper custom implementation.

Operating frame

Built around the work that needs to happen next.

Marketing automation gets messy when audiences, lifecycle stages, and sales ownership are not aligned. Lodestone helps teams build campaign and journey operations that can support AI-assisted content, segmentation, and follow-up without losing governance.

Marketing Quick Start

A focused package for audience alignment, campaign basics, and CRM-connected reporting.

Audience and lifecycle review

Campaign operations baseline

CRM-connected reporting model

Journey architecture build

A deeper path for multi-step journeys, segmentation, attribution, lead handoffs, and sales/service alignment.

Journey and segmentation architecture

Sales handoff and nurture logic

AI-assisted asset and campaign operations

Signals we map

Audience logic

Journey readiness

Campaign reporting

Agentforce angle

Lead nurturing agents with lifecycle guardrails

Campaign brief generation from CRM context

Handoff rules that keep sales ownership clear

Business outcomes

Agent-powered lead nurturing

Cleaner campaign operations

Stronger sales alignment

Next step

Start with the right amount of discovery.

The fastest useful estimate comes from structured context: business goals, current state, users, systems, risks, timeline, and the outcome this track needs to produce.