Connected buying flows

Commerce architecture connected to the business.

Design B2B and B2C commerce around accounts, products, pricing, fulfillment, support handoffs, and operational visibility.

Service track

Agentforce Commerce

Catalog stateMapped
Pricing logicScoped
Order contextConnected

Discovery output

A scoped path that distinguishes focused Quick Start work from deeper custom implementation.

Operating frame

Built around the work that needs to happen next.

Commerce needs to fit how the company sells, fulfills, supports, and reports. Lodestone helps teams connect Commerce Cloud to Salesforce data, customer operations, and future agent-assisted buying or service flows.

Commerce Quick Start

A focused foundation for catalog, account, and CRM handoff design.

Catalog and account model review

CRM handoff and support path

Core reporting and operational signals

Commerce operating model build

A broader implementation for account-based buying, pricing, integrations, fulfillment, and support operations.

B2B/B2C architecture

Pricing, fulfillment, and support integration

Agent-ready order and account context

Signals we map

Catalog model

Order handoff

Account buying

Agentforce angle

Buying assistance grounded in account context

Order and support briefing agents

Escalation paths for pricing, margin, and exceptions

Business outcomes

Connected buying flow

Cleaner operational handoffs

Better customer visibility

Next step

Start with the right amount of discovery.

The fastest useful estimate comes from structured context: business goals, current state, users, systems, risks, timeline, and the outcome this track needs to produce.