SmartCarb Fuel Systems

Operating challenge

Variable WooCommerce options were not consistently appearing where technicians needed them. Color choices, product variations, price-book values, older order details, and build-sheet visibility all had to line up so the team could build the right configuration without hunting through outside notes.

What Lodestone shaped

• Mapped color and variable product selections from WooCommerce onto Salesforce order product and build-sheet details.
• Supported manual color changes in Salesforce with the ability to sync those updates back to WooCommerce when needed.
• Investigated price-book sync issues and legacy configuration details that were still living in master lists or Google Docs.

Resulting direction

• Technicians gained a clearer one-place view of build configuration details for customer orders.
• Salesforce and WooCommerce records could stay more aligned around configurable products and visible product options.
• The support package gave the team a defined path for continuing small but operationally important refinements.

Profile context

Performance carburetor manufacturing

Specialty product manufacturer serving powersports, racing, and dealer/direct commerce channels.